公司訂立的一些規章制度有助于職業工作的有序和高效, While certain procedures may seem awkward or wasteful to you as you begin working in a new situation。這時不要試圖改變公司的制度,而是要discover how things are done and why. Observe how others answer the telephone, dress, decorate desks or office space, snack on the job, and circulate memos, etc..將別人的行為牢記于心,然后再確立自己的行為規范。Any changes you initiate will have more validity after you have familiarized yourself with the customary procedures. 在你對約定俗成的習慣熟悉后再嘗試一些改變將會更加富有成效。
還有,別忘了把“謝謝”掛在嘴邊。Whatever your position, a "thank you" is in order, no matter how small the task or favor.
公司內部常用的文字縮寫也是需要留意的。Familiarize yourself with the abbreviations on the list provided so that you can use them (especially in internal communication) as appropriate.
最后就是要控制自己接聽電話的語氣。Always try to sound agreeable, polite and efficient. (No matter how busy you are!).
無論鼓勵老員工任勞任怨,還是教導新員工審時度勢,對于所有員工,我們想提醒大家多留意公司的等級制度。In almost any organization, there is a hierarchy, i.e. a system in which there are different levels of administration and people with different ranks or positions depending on how important they are.
有趣的是,英美對于一些job titles的稱呼還有差異性。These are the rough equivalents:
American British
President Chairman
Chief Executive Officer Managing Director
Vice-president Director
Financial Controller Accountant
不過,Many British firms now also use titles like "officer", "controller" and "director".
英美不僅對于一些job titles的用法有所不同,他們對于一些occupational terminology的說法也存在差異。For example, pharmacist and solicitor are British English. The corresponding American terms are druggist and attorney. Do not worry about these differences. Speakers of American English will generally understand the British terms and speakers of British English will usually recognize the American terms.